Tom Dyduk




Tom Dyduk 
Operations, Training & HR Manager

Tom holds the position of Operations, Training & HR Manager at Schnitz. His role encompasses:
  • Customer Relationship Management;
  • Cash Handling & Reconciling Accounts;
  • Staff Recruitment & Training;
  • Staff Rostering;
  • General Management & Front-of-house Operations;
  • Monitoring Food Safety Requirements.

Since the age of 13, Tom has been helping his father Roman with serving food at functions and as he got older was also helping with the building during the fit-out of Roman’s various cafes/restaurants. He has grown up with hospitality and serving customers which is what makes him an excellent Operations and HR Manager for Schnitz.

Tom has excellent communication and people skills and relates to people from ‘all walks of life’ and ethnic backgrounds. He is committed to customer satisfaction and demands high levels of customer service from all his staff and franchisees.

Tom studied Business Management and Marketing at Swinburne University and joined Roman in 1997 at JJ Connoisseur’s as Operations Manager. Since then he has been involved in the fit-out and operation of 7 of Roman’s food businesses and has honed his skills as a Restaurant Manager, Operations Manager and HR Manager.

Tom also has Sales, Logistics and Warehousing experience working at various other companies including Dyna Leather Goods, Gray Nicolls Sports and Thomas Warburton. His other qualifications include:
  • Diploma of Health & Food Safety;
  • Responsible Serving of Alcohol Certificate;
  • Industrial Technology (Highest Achievement Award);
  • Senior First Aid Qualification (St John);
  • Certificate III in Transport & Warehousing.

Tom provides all hands-on training for our Franchisees and teaches them the ins and outs of operating a successful Schnitz Franchise. His training includes store opening and closing, food preparation, food safety, stock ordering, cash handling, Point of Sale (POS) terminal operation and most importantly, customer service skills. Tom also teaches our Franchisees how to recruit, train and roster the best staff to work at their business so they can help make it a success.

Tom can be contact on 0416 286 997 or via email on tom@schnitz.com.au